Being equipped with the knowledge, skills, and behaviors to manage and lead in a variety of organizational settings is essential for both individual and organizational success. This unit is designed for learners who wish to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organization’s structure and governance on management and leadership. They will explore theoretical models, as well as management and leadership styles and approaches, aimed at promoting a culture of mutual trust, respect, and support.
- Tutor/Trainer: John Patterson
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents, and potential of individuals as part of an organizational learning and development strategy. This unit explores the principles and practices of coaching and mentoring, and the impact these techniques can have in developing a high-performance culture.
- Tutor/Trainer: John Patterson
Good relationships, whether with customers, suppliers, partners, or staff, are key contributors to an organization's success. To build stakeholder relationships that are long-lasting and sustainable, they need to be carefully planned and developed. This unit explores the types and purposes of stakeholder relationships, as well as the skills required to overcome challenges and manage these relationships effectively.
The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires learners to evaluate the methods and tools for planning tasks and activities, as well as to understand how to implement and manage project activities, build stakeholder relationships, manage resources and risks, monitor progress, and report on outcomes.
- Tutor/Trainer: John Patterson
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process.
- Tutor/Trainer: John Patterson